Government to introduce ‘Repairability Index’ for smartphones and tablets to address consumer repair complaints and promote informed purchases.

The Indian government is gearing up to unveil a ‘Repairability Index’ for smartphones and tablets, in response to the growing number of consumer grievances regarding repairs. Under this new system, manufacturers will be responsible for self-declaring the repairability index, which will evaluate devices based on criteria such as the availability of spare parts and software updates. The primary objective of this initiative is to provide consumers with vital information at the time of purchase, allowing them to make well-informed buying choices and facilitating smoother repair processes. By introducing this index, the government aims to enhance consumer rights and promote transparency in the electronics market.

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