In a recent development, the Indian government has announced new guidelines for social media platforms and digital news outlets, aiming to regulate online content more effectively. The guidelines require social media platforms like Facebook, Twitter, and WhatsApp to identify the originator of a message or post when required by authorities. Additionally, platforms with over 5 million users are required to appoint a chief compliance officer, a nodal contact person for 24×7 coordination with law enforcement agencies, and a resident grievance officer. The move comes as part of the government’s efforts to hold social media platforms more accountable for the content shared on their platforms. Furthermore, digital news outlets are also required to adhere to the new guidelines, which include a three-tier grievance redressal mechanism. The guidelines empower users by providing them with a robust mechanism to address their concerns regarding the content posted on social media platforms and digital news outlets. It is crucial for social media platforms and digital news outlets to comply with these guidelines to continue operating in the Indian market. Failure to comply with the guidelines could result in these platforms losing their intermediary status, which provides them immunity from liabilities for any third-party information or data hosted by them. The new guidelines mark a significant step towards ensuring transparency and accountability in the online content ecosystem in India.

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