In April, SEBI’s online complaint redressal system, SCORES, handled 4,239 investor complaints and received 4,341 new grievances, leading to a marginal rise in unresolved cases to 4,263. On average, listed companies and intermediaries took eight days to submit Action Taken Reports, while resolving First Level Reviews within four days. The enhanced SCORES 2.0 platform focuses on expediting complaint resolution, providing investors with avenues for review and escalation of their concerns. This efficient system aims to streamline the grievance redressal process and ensure timely resolution for investors across India.